first post so go easy on me, please. I’ve done as much searching on this and checking as my limited skills allow. What I can say is /app/design/frontend/rwd/default/layout customer.xml appears fine I had the problem previously where it was just a blank screen on the reset PW link. This time (and annoyingly I cannot pinpoint when the problem occured) the password reset form appears but it doesn’t show a message to say it’s been completed. Sure enough the password doesn’t change.
I wonder if someone could be full of festive cheer and help me fix this myself.
I tried adding the following to the resetforgottenpassword.phtml
” getFormKey() ?>” /> ” but not sure i put it in the right place. It didn’t have any effect.
any help very gratefully received and if you need any car parts you can have them at my cost price 🙂
edit i can see the code doesn’t show i suspect as it is first post. I can put onto a jpeg and link if that would get around this? thanks
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